Pls help to respond to the conversation below.

Service coverage areafaz
6 days ago  flag

I live in Kuala Lumpur, Malaysia.

1) Does your service covers this region if I were to purchase your system?

2) Pls advise how do I make my purchase for your entire system?

3) Do you have representatives here? If yes, pls advise the contact details. If no, we would be interested in becoming your sole agent here.
Pls advise the process and procedures.

Pls revert asap as we are considering our options now.



2 replies

Tom Davis(AquaLiv Staff)
5 days ago  flag

Apologies, we are not shipping to Malaysia at this time. We also do not have any representatives there. We recommend that you contract with a freight forwarder. You would purchase the water system online and enter the address of the freight forwarder in the U.S. for the shipping address. They would then ship the product to you.

We do not have a freight forwarder that we can recommend. Since you are in a country we do not ship to, should you need any parts in the future, you would need to pay shipping on those items. Thank you.

4 days ago  flag

Hi.. thank you for your response, appreciate it.

It's a shame you do not ship here in Malaysia.

We have done extensive research on several of your product competitors. We are very much convinced of yours comparing to the rest and very keen on trying out the product.

We will need to try to search for the best option to obtain your system then.

If you would like to expand your business to this part of the world, we would like to propose to become your sole representatives here in Malaysia.

Currently we are doing consulting services and our expertise is in the marketing field.

Please let us know if you should be interested. Then we can proceed for further discussion
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  • Thank you for the offer. We are not interested in securing your services as a sole representative. However, you could apply to become a dealer. Essentially, you would be buying the product at wholesale from us in order to sell retail in Malaysia. If that is something you are interested in, we can provide you with a dealer application. Please keep in mind that the initial order for a dealer is three units. Thank you.

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  • Pls advise:

    1) what's the price for the 3 units?

    2) what is the key selling point for aqualiv product?

    3) what are your comments on Kagen water where it seems to become very popular interm or its benefits apart of its expensive price.

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  • We are really interested in becoming the dealer. However, we need to get the response for the pricing especially. Pls advise asap as we are seriously changing our current water filter immediately.

    I can be contacted via email at or mobile +6012-330 7506

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