Carbon Filter Replacement

We purchased the AquaLiv Water System A305 on Feb 3, 2018.   The first month the water tasted good and noticeable difference.   Only 5 months later and the water is tasting much different.  There is no way that we would have used 1000 gals of water.   I don't use the water system much, usually opting for a bottle of water on my way out the door.  My wife is probably the one who drinks the water the most and said the water coming out does not taste as good.  I was going to replace the carbon filter early but see that you only sell the full set of filters.    

Why would the water start tasting bad so soon?

Why can't I purchase just the carbon filter.   Especially, considering mine is only 5 months old? 

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  • Hi Greg, Changes that happen suddenly like that are usually due to changes in the tap water. I would recommend flushing daily for 5 min for a few days 4-5 days and see if the taste improves again. We do sell all filters separately, but usually we don't recommend doing that until we figure out what could cause this. Start with flushing first. Also, if you could try to describe the taste that would be very helpful. 

    Just as a reference, our list of parts and filters are here: https://shop.aqualiv.com/collections/replacement-filters

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